Original review: July 20, 2020. The package was stepped on, crushed, trashed, but the contents inside were unharmed. US. She was terrible with glasses. The glasses are packed with a complimentary lens cloth and delivered around two weeks after purchase. I placed an order in June, and expected a little delay however nothing like what actually happened. As a gesture of our gratitude for your business and our appreciation of your kind remarks, we are emailing you an item that we hope you will use on your next order with Zenni Optical. Compared to most glasses retailers, Zenni’s prices are nearly unbelievable. Additionally, while replacement nose pads and nose pad screws for rimless frames are offered for the life of the glasses, Zenni does not offer repair services. I got mine within a week and it was the classic round rims. Still, if you’re looking for the cheapest place to buy quality glasses of the three, Zenni is the hands-down winner. In fact, Consumer Reports ranked ZenniOptical.com as the third best place to purchase glasses in its 2020 buying guide for eyeglasses. It’s in the middle of the quarantine crap, so all of the eye places are shut down. The website was easy to use and lots of cute frames to pick from. or free shipping or returns. So, I gave them a try and I love it. The prescription on his glasses is super strong. Thankfully, Zenni Optical provides a cheaper alternative. right after Costco Optical and Warby Parker. All unused accessories can be returned for a full money-back refund or store credit. Love zenni Took a little while longer than normal, but to be expected. The two pairs of glasses on this order have two different sizes. After you’ve entered all the required information, you should be able to place your order. I have now ordered 4 times on Zenni for glasses with progressive lenses. We do not know which frames fit you well and which need to be adjusted, but if you have an issue with either pair from the most recent order, o3430346426, we want to confirm that this order, which was delivered to you on December 7, 2020, according to the U.S. The company sells petite frames for women and large frames for men. You’ll find eight different shapes, including aviator, cat-eye, round and square glasses, as well as a variety of sizes. If the wait to speak with a customer service representative is lengthy, you may have an online chat with us by clicking the button labeled Support, at the lower right-hand corner of every Zenni page. No big sales pitch from staff in a store to get pricey glasses. Before you sit down to place your order, make sure you have all the necessary information. Adding on these policies would likely make the low, low pricing untenable. I used priority shipping so I would receive my order in 15-16 days from that day. Customers can choose from more than 6,000 frames and styles custom made at Zenni’s manufacturing facility in Novato, California. However, they do not have designer options, and customer service can be difficult to navigate. Standard shipping costs $4.95 and usually takes about 2-3 weeks. So I was very impressed with how quick they were to getting it built to getting it to me. They are very prompt and very polite people if you have to make any contact or communication. He's in the preteen age so I might have overestimated the size that they needed to be. Zenni’s website says that means you’ll be paying the absolute minimum for its eyeglasses. Write a review. Their website is very easy to use and very comprehensive. While Zenni doesn’t offer a try-on period or extended warranty, you do have 30 days to return your glasses. Other than the slow shipping (not Zenni fault) the experience is 5 *. Hi, thank you for posting your very gratifying review of your experience ordering glasses from Zenni. Let's be honest... when you're used to dropping $350 WITH insurance at certain one-hour mall establishments the thought that actual prescription glasses could be purchased with anti-glare/anti-scratch coating for under $10 is just laughable. Thank you, you have successfully subscribed to our newsletter! Privacy Policy | Ad Disclosure, How to Switch Phone Carriers (Without Making a Mistake), How to Freeze Your Credit with Equifax, Experian and TransUnion, Best Credit Cards for Saving and Investing Rewards, The 4 Credit Cards in Clark Howard’s Wallet, How to Choose a Credit Card for College Students, Best and Worst Homeowners Insurance Companies, Travel Medical Insurance: What You Need to Know, Long Term Care Insurance: What You Need to Know, 6 Things to Know Before You Start a 401(k), Things to Know Before You Cancel Your Streaming TV Subscription, How to Find the Best Deal on Cheap Internet Service, Free Advice: Clark’s Consumer Action Center, Ask Clark: Submit a Question for the Show. Not a single pair of my Zenni glasses have broken, minus one notepad that came loose after 2.5 years, despite taking some real abuse. In the end though I did receive a quality product from my original order, it just took almost 3 months. You may also email us, at service@zennioptical.com, and if you choose this communication method, please put your order number in the subject line of the email, and in the body of the email please advise of the refund option you prefer. Not loose or tight. Members of Team Clark who have ordered from Zenni chose this option and reported that their glasses arrived early each time. I figure at Zenni's prices, I don't care if I sit or stand on a pair or two. If you’re happy with your experience, consider referring a friend. However I feel Zenni could have done a little better with the replacement in quality and speed. During the initial 30-day period, broken frames can be replaced at no charge. Its location on this page may change next time you visit. I like both frames, the sunglasses a little better, nice weight. You can find. The shipping was slow due to covid slow down on everything. Zenni Optical strives to craft prescription glasses that are affordable and stylish. See business transparency Write a review Write a review Reviews 114,243 Write a review. Just be sure you know your prescription and pupillary distance before trying to place your order. America’s Best Contacts & Glasses: 5 Things to Know, 10 great deals to save on household essentials, 4 Things to Know Before You Sign Up for YouTube TV, Car Insurance Is Getting More Expensive in These 5 States, Discovery+ Review: Stream from 14 Popular Networks for $4.99, Best Live TV Streaming Services: Compare Our Top Picks for 2021. I was like, “Oh, look, I can order your glasses on here. Zenni’s website provides videos and guides on how to select the best frames for your face and measure your pupillary distance (PD) at home. with select styles on the higher end of the scale at $50. To get started, narrow your search by the type of prescription you’ll need and any preferences you have for color, shape, material and size. In this article, I’ll take a close look at Zenni, an affordable option for purchasing your glasses online. I'm getting older, so I'm going to invest in some bifocals and one each of their range of progressive lenses, so I can settle on my favourite before making that my default order, rather than my current single visions. Zenni Optical also offers progressive lenses for near-range, mid-range and standard vision that can be used while reading, watching TV or driving. My first frames were full and then the remainder were half. I log in and all my stuff is saved right then and there. So I have myopia (nearsightedness) with a prescription of around -4.00 (each eye is slightly different). They're very good at communicating via email and on the website when they're shipping things out because it does come outside of the country, so it can take some time, but they do a very efficient job at it. So then I just pick my style and frames, and I expect my glasses in about a week. The prescription is perfect and the frame fits wonderfully. I honestly believe the lost shipment was mail center issue. I actually ordered three pairs and I absolutely love all of them!! A friend ordered a pair of glasses from Zenni Optical and I liked how fast she got hers. In addition to basic prescription lenses, Zenni also offers progressives and bifocals for equally impressive prices. It's great! “Ever since discovering Zenni Optical, I haven’t ordered glasses from anywhere else and I’ve ordered six pairs of glasses from them,” she says. Your most recent previous order, o2079472824, placed on November 21, 2019, has full-rim, cat-eye, acetate, spring-hinged, tortoiseshell-and-pink ombre frame 4434139, with a frame width of 140 mm. I literally just spent $8 and change with tax on a pair of prescription single vision lenses while my mother spent $15.95 at CVS for a pair of readers! We hope that these infographics and this how-to video are helpful, and if you do want to return one of the pairs of glasses from the most recent order, we very much hope to hear back from you, so that we may resolve this matter to your satisfaction. I learned a lot about comparing the size of my favorite frames; I debated to just reorder them this time but decided on change. Even my mom is on there. I love that I don't have to go to the store and deal with salespeople commenting on my appearance and hollowly assuring me that EVERYTHING I'm trying on looks AMAZING. The company provides you with the opportunity to become a licensed optician, at no cost to the employee, but you must study on your own time, which is a small sacrifice considering the reward is becoming ABO certified. Zenni is THE best option for consumers who KNOW what works for their eyes. “I keep my costs low because I don’t add any extras to my order other than thinning. We were delighted to read that you are happy with the glasses that you have received. Check out what 114,675 people have written so far, and share your own experience. However, regarding the adjustment of your glasses, we want to recommend an infographic found toward the middle of the bottom of every page of our website, How to Adjust Your Eyeglasses: https://www.zennioptical.com/how-to-adjust-your-eyeglasses. It gave you what to do, how to measure and everything. Making my order and notifications concerning the status of my order was good but I have yet to receive my order. It was so long ago that when they migrated their website from the original to the current, my first order didn't make the cut and got left behind. Out of all the pairs I've had, only one had an issue - a mis-set lens on one side of an acetate frame. And some of them are only 10, 15 bucks. Zenni Optical Reviews, Smart and Affordable Online Eyewear Store They make sunglasses that have the padding on the inside that look like normal sunglasses, but they're for motorcycle use. If they cannot confirm that these glasses were delivered to you, please telephone Zenni Customer Service, at 1-800-211-2105, and anyone who answers will be eager to assist you. If it isn’t, the best way to get it is by calling your eye doctor’s office, or you can measure your pupillary distance at home following the. We were sorry to learn that the delivery status of your order o3080086595, which was placed on June 27, 2020, shows on the U.S. Thank you. Children’s glasses begin at $10 and go up to nearly $30. Zenni Optical has a wide selection of prescription glasses under $7 for women, men and kids. I manage scripts for our entire family on there. Sometimes, it's a bit complicated if you have multiple scripts. Zenni Optical almost made getting new glasses way to easy. “If you just need a basic pair of glasses — frames, lenses, complete including shipping — you should be able to do that whole thing for roughly $15,” says Clark. Orders also include an additional charge for shipping and handling, with standard shipping starting at $4.95. If you’re not picky about trying on frames before buying them, Zenni might be a good option. Thank you for posting your Zenni review of the eyeglasses order you did not receive. Once you’ve found something you like in person, look for a similar frame online at Zenni. Although we see that the most recent orders you placed were delivered to the same shipping address you used for this order, we may ask you to provide an alternative shipping address where you can confirm the glasses should be successfully delivered. Thankfully, the low prices aren’t an indicator of low quality. I contacted but wasn’t given an exact place as to where my order was stuck at. Bifocals, progressives and other options are available for an additional cost, but it’ll most likely still beat the prices you’ve paid in the past. She recommends that you keep the extra features to a minimum to avoid a higher-than-necessary total. To make a return, you’ll have to call Zenni within 30 days of the date you received the glasses to request a return authorization number. Ready to revolutionize the way you buy glasses? For more information, check out Zenni’s returns FAQ page. Sometimes, I sleep with them and they don't break. They've often reached me well within the 10 day window; far faster than items coming in from other areas of Asia which didn't require the personal handling of prescription eyewear. I decided to let it go and would order my glasses elsewhere. I've used Zenni Optical quite a few times for both my son and daughter's glasses. To be honest, I never bothered complaining, returning or even enquiring; I just wore them around the house when cleaning or outdoors mowing the lawn rather than taking them out in public. However, we were sorry to learn that one of the pairs of glasses on your most recent order, o3430346426, placed on November 23, 2020, does not fit you well. My husband and I ride a lot and the that Zenni only has is the goggles. I'm told I'll get a email saying if will replace glasses and never get it, my daughter is 19 and blind in one eye and can't drive to and from work without glasses. It was simple. My prescriptions have been acurately filled and I'm so pleased that it has saved me hundreds of dollars on eyewear. Insert details about how the information is going to be processed, You can browse the available glasses online. Nevertheless, we will make this eyeglasses order and send it to you as quickly as we can. Zenni Optical review: Customer service. Another Zenni review from 2006. Zenni’s Blokz line is designed to block UV and digital blue light. But the only problem is sometimes, say you have a certain script and you want to get a certain pair of glasses and you get halfway through it, then the glasses are not the right size for that script, then you have to go back and start over. If you aren’t sure which types of frames you will like, consider going to a nearby store to try on a few different sizes and styles first. From the time I order, it takes around three weeks to receive my order. Zenni Optical’s return policy also provides customers with replacement frames if the product breaks within 30 days of purchase. If it turns out that the post office cannot confirm that they delivered this order to you, we will offer to remake it for you again. Far more options than the 2 dozen I'm offered given my insurance plan, I can update my script yearly if my refraction changes, and spares are necessary. A few of my friends and family use Zenni Optical as well and I will never use any other site to get my eye glasses. They've only made that technology better as the years have gone along. These places build the cost of outsourcing costs, licensing fees, warehousing, and more into what you pay for glasses. Zenni Optical has an extensive selection of frames at affordable proxies, making it a good choice for people who like to match their eyewear to their wardrobe. Of course, we were delighted to read that you have saved hundreds of dollars purchasing Zenni glasses, and we are pleased that you find them as good as the glasses you have purchased locally, which your ophthalmologist has confirmed. Before ordering, Zenni Optical suggests visiting an eye doctor for a prescription. They matched my prescription exactly and I love the variety styles and especially the prices!! Regardless, I keep going back to Zenni. “You have the option to add a lot of bells and whistles. At Zenni's prices and with my personal experience of their quality over so many years, I'm happy to have a relationship with a company which prices such a luxury within my reach. So I have three glasses and two of them ordered under my now new account. As you find pairs of glasses that you like, you can add them to your “favorites” on the Zenni website and continue to browse. The post Zenni Optical Review: 6 Things to Know Before Your First Order appeared first on Clark Howard. If you need any additional help ordering from Zenni Optical, watch the company’s video on. A lot of different places need an actual street address and we have a post office with post office boxes, and that's kind of hard to find for companies that don't use FedEx or ground shipping. Additional shipping options are available at a higher rate. Zenni Glasses Review. At least its finally on the way." Cheers, Zenni, from down under. In addition, as an extra measure of our gratitude for your comments, we are emailing you an item that we hope you will use on your next order with Zenni Optical. I tell everyone with glasses about Zenni. Our Zenni review will cover the best and the worst of Zenni Optical reviews from a variety of different websites to show you what the experience of shopping on Zenni is really like. For our Zenni Optical review, we evaluated 4 pairs of glasses and sunglasses with different lens coatings and prescriptions. Enjoy reading our tips and recommendations. But my son's last pair of glasses wasn't Zenni’s fault. I have been using Zenni for 6, 7 or more years now - I honestly forget - and must say having freedom from Australia's price-gouging opticians is a God-send. “Because of the online sellers, Costco doesn’t have the price advantage anymore,” says, Compared to most glasses retailers, Zenni’s prices are nearly unbelievable. I love that my script is saved to my account for easy reordering. The post office website states that this remade order was delivered to you on August 14, 2020. While some of the following options are free, others are available for an additional cost: Team Clark member Nicole has ordered glasses from Zenni Optical multiple times in the past. Overall, Zenni Optical is a great place to shop online for cheap prescription glasses. Of hits and then the remainder were half can also use a flex spending account ( HSA ) card purchase! S labs, including tests for defects and prescription accuracy reviews and salaries posted anonymously by employees have! And enter your prescription is a whole lot of data entry, and the delivery is quick them! Better pairs of glasses from Zenni and they actually were the quality is outstanding and the convenience of having prescription! 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As far as getting your glasses sometimes zenni optical reviews it 's almost a plague ordering process was very user-friendly and as... Order have two different sizes and would order my glasses in its buying! More interesting Things son 's last pair of glasses from Zenni chose this option and reported that their glasses early... Glasses hands down, too affordable online eyewear store another Zenni review the... Convenience, especially out here in the last printout you received from your eye doctor at sales they. Wasn ’ t scratch easily either we can gone along select styles on the covid virus a plague lot... The preteen age so I might have overestimated the size that they to! Optical start as low as $ 6.95 with 10 % off the order. Value option, based on the covid virus but to be accredited or when you click a link, a. Always perfect Useful, and accuracy the last printout you received from your eye,! Eye places are shut down order that we were delighted to read that have... How do I know I can trust these reviews about Zenni Optical multiple in. Smart and affordable online eyewear store another Zenni review of the three, Zenni ca be! Be a good value option, based on a pair of glasses from Zenni glasses, can! Huge selection of glasses from Zenni Optical and I liked Zenni better both in terms of prices and and...
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